Practice team

Practice management

Katie Howard

Practice business manager

Registered general nurse (BSC Specialist Nursing )

Kate has been a Registered Nurse since 1998. She trained at the University of West of England in Bristol. Having worked in differing clinical specialities, educational roles, corporate nursing and progressed to a senior Nursing Leadership role. Kate joined the surgery in July 2021 and is a great addition to the practice as she brings so much clinical and general experience in NHS healthcare for the benefit of all our patients and staff.

Kate is a season ticket support of Gloucester Rugby Club.

Kate believes that health promotion and working alongside our patients and staff is paramount to deliver the high standards of care we strive and aspire to.

Kate also works closely with the Primary Care Network and Integrated Care Board, to ensure the practice is well represented and kept informed of all the latest developments that could affect our services to patients and staff.

Debbie Hackett

Deputy practice manager

As well as supporting Kate in her role, Debbie manages the administration team and provides an HR function for the practice.

Administration support team

Patient advisors

Patient advisors provide an important link for patients and are usually your initial point of contact, either via reception or the phone. They will help guide you to the right clinician or service. They also perform other important tasks, such as issuing repeat prescriptions, handling prescription queries, passing on information about test results, patient records and scanning and document maintenance.

Medical secretaries

Manage the referrals made by the Doctors and also handling any communications back from the hospitals in terms of further information.

Medical summarisers

Perform a key role in updating patients records with a medical history and coding that provides information for the doctors and nurses to access.