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Missed appointments: Help us make every appointment count

We are asking all patients to help us reduce the number of missed appointments at Cleevelands Medical Centre.

On Monday 12th October we had 17 appointments that were not attended in a single day, despite reminder messages being sent and no cancellation being received. These appointments could have been offered to other patients needing medical advice, treatment, or assessment.

Demand for appointments remains extremely high, and missed appointments reduce the number available for patients who need to be seen.

If You Can No Longer Attend Your Appointment

Please cancel as soon as possible so that we can offer the appointment to another patient. You can cancel your appointment by:

  • Using the NHS App
  • Using the appointment cancellation form on our website
  • Replying to your appointment reminder text message (where applicable)
  • Calling the practice
  • Speaking to a member of our reception team

Why It Matters

Every missed appointment represents valuable clinical time that cannot be used to support other patients. By cancelling appointments you no longer need, you help us improve access to care and make the best use of NHS resources.

Thank you for your support and cooperation.

Cleevelands Medical Centre

Cleevelands Medical Centre

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