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Patient notice – Reintroducing Anima

We will be reintroducing Anima on the 17th March, now that the technical issues have been resolved. You are welcome to sign up and or read more information about Anima by clicking on the Anima Tile. However, please DO NOT submit requests before the 17th March as they will not be actioned.

In order to help with the launch of Anima on Monday 17th March, we will have a ‘help kiosk‘ by reception on Monday 10th March (1pm – 3pm) and Thursday 13th March (10am – 12pm). Staff will be able to help you set up an account and answer any questions you may have.

Routine Appointments

As we prepare for Anima on 17/03/25 we are NOT taking any routine bookings for GP appointments. One aim of Anima is to reduce wait times. To achieve this, we must transition with empty clinics from the 17th.

A few book-on-day appointments are released each day at 8am but for the week beginning 10th March EVERY GP appointment will be a book-on-day. We will have capacity each day to consult with as many of you waiting for routine appointments as we can. Call at 08:00 during that week or wait for Anima on 17th March to request routine appointments.

Thank you for your continued patience while we try to improve our services.

Practice Policy on Shared Care Agreements (SCA)

Certain medications can only be prescribed by us in primary care once a Shared Care Agreement (SCA) is in place between the specialist team recommending them and ourselves. A number of medications for various health conditions have this requirement to ensure the ongoing prescription is safe and that the correct health monitoring (e.g. blood tests, weight, blood pressure etc) is in place so that adverse effects are picked up quickly. An SCA places responsibilities on us as prescribers but also on the specialists so that these medications can be used and monitored safely. SCAs were originally set up to provide clarity between NHS Secondary Care services and NHS Primary Care services as a binding contract to empower Primary Care Services with the ability to prescribe certain medications suggested by secondary care which are outside of the experience remit of Primary Care.

Our concern is that entering an SCA with a private provider means that:

  • We cannot guarantee the provider would provide the same terms that we would expect in an NHS-based SCA
  • SCAs from different private providers may vary, creating confusion and potential for error.
  • A private provider may not fulfil their responsibilities if a patient could no longer afford to attend paid-for appointments with them.
  • It may be harder for us to hold a non-NHS organisation to account if the SCA terms were not being met.
  • It also sets a precedent for potential ‘queue jumping’. Heath access inequality is something that we are not allowed to encourage, and although we see big issues with waiting times and the consequences this has in everyday practice, it is something that we must manage as best we can without creating loopholes that would further create health access inequality.

We have therefore made the decision that our practice will not be engaging in Shared Care Agreements (SCA) for the prescription of medications initiated by any private provider for any condition unless they have a locally commissioned contract for providing an NHS service. Furthermore, that patient would have to have their agreement with the private company funded by the NHS rather than seeking it privately as the conditions of that agreement may vary depending on how it is funded and the obligations towards the patient from the private company may differ depending on how it is funded.

We are not obligated to agree to any SCA (including those from NHS providers) that we do not feel we can safely deliver. This approach is confirmed in General Medical Council (GMC) guidance. The Integrated Care Board (ICB) who commissions services have not provided instructions that prevent us from entering an SCA, their communications have only highlighted the fact that we are under no obligation to do so.

Any patient, parent or guardian is welcome to make an appointment to discuss or ask questions regarding the above policy with any of the GP Partners.

Updated 28/01/25