All information you provide will be treated in confidence.
What is the Patient Participation Group?
Every surgery in England aims to have a Patient Participation Group – a “PPG”. It is a group of patients who work in partnership with staff, offering their perspective to improve common understanding and to help identify ways to meet patients’ needs.
What does it mean to be part of the PPG?
- Providing insight into the patient point of view about services, their quality, and their responsiveness
- Offering ideas, suggestions, and constructive criticism
- Being a link between the practice and the local community
- The Practice may specifically seek opinions and views of the PPG ahead of general communication to the wider patient and carer list.
It can also involve:
- Finding out about the views of those who use the practice
- Support health promotion events, this could be something like stewarding at Flu Clinics
- Communicating regularly with the patient population
- Encouraging people to take greater responsibility for their own and their family’s health
The PPG is not a place for complaints, to air grievances or seek medical advice. We will maintain confidentiality in relation to patients, staff and PPG members. Members should be treated equally and with respect. All views are valid and will be listened to and respected.
The PPG typically meets four times a year – usually in person at the surgery. However, meeting arrangements are flexible, and you could join remotely.
Join our Patient Participation Group
All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.
Members should as far as possible, be representative of the surgery population.
To join:
- fill out a join our Patient Participation Group form
If you have any inital question please contact richard.scott24@nhs.net or call 01242 672669
