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Patient notice – Reintroducing Anima

We will be reintroducing Anima on the 17th March, now that the technical issues have been resolved. You are welcome to sign up and or read more information about Anima by clicking on the Anima Tile. However, please DO NOT submit requests before the 17th March as they will not be actioned.

In order to help with the launch of Anima on Monday 17th March, we will have a ‘help kiosk‘ by reception on Monday 10th March (1pm – 3pm) and Thursday 13th March (10am – 12pm). Staff will be able to help you set up an account and answer any questions you may have.

Routine Appointments

As we prepare for Anima on 17/03/25 we are NOT taking any routine bookings for GP appointments. One aim of Anima is to reduce wait times. To achieve this, we must transition with empty clinics from the 17th.

A few book-on-day appointments are released each day at 8am but for the week beginning 10th March EVERY GP appointment will be a book-on-day. We will have capacity each day to consult with as many of you waiting for routine appointments as we can. Call at 08:00 during that week or wait for Anima on 17th March to request routine appointments.

Thank you for your continued patience while we try to improve our services.

Healthy start pre-paid card

Healthy Start Pre-Paid Card is a government NHS Government Scheme to help families with the cost of milk, certain foods, and vitamins.

Check if you’re eligible

You can check if you’re eligible by applying now.

Use the check what help you could get to pay for NHS costs online service to see if you’re eligible for other help with NHS costs.

If you’re not a British citizen but your child is

You might be able to get Healthy Start vouchers depending on your immigration status.

You can get Healthy Start vouchers if all the following are true:

To get Healthy Start vouchers, you can ask for an application form via email, Healthystartclaim@dhsc.gov.uk. Only use this email address if you think you cannot claim public funds because of your immigration status.

The NHS Healthy Start scheme has now gone digital. Apply online to receive your new prepaid Healthy Start card at www.healthystart.nhs.uk.