This morning, staff at Cleevelands Medical Practice were informed that there will be a power outage in the surgery’s post code area tomorrow, Thursday 7 May 2026, between 8am and 2pm.
Unfortunately, without power, it will not be possible to provide medical services at the site during these hours. Subject to power being restored, normal services will resume at 2pm. Phone lines will remain open throughout the day for booking same-day appointments.
If you have an appointment booked at the surgery on 7 May, you will be contacted by a member of the surgery team as appropriate.
We apologise for this inconvenience and for the short notice; this situation is beyond our control. Thank you for your patience.
58 patients this Week (22nd to 26th September) have not turned up or cancelled their appointments. This is not acceptable or sustainable. Demand is higher than capacity for all types of appointments at the surgery.
We totally understand circumstances change, patients can cancel up to two hours beforehand. We can then offer your appointment to another patient.
Please use our website, Anima, the NHS App, Systmonline or call us.