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Patient update

This morning, staff at Cleevelands Medical Practice were informed that there will be a power outage in the surgery’s post code area tomorrow, Thursday 7 May 2026, between 8am and 2pm.

Unfortunately, without power, it will not be possible to provide medical services at the site during these hours. Subject to power being restored, normal services will resume at 2pm. Phone lines will remain open throughout the day for booking same-day appointments.

If you have an appointment booked at the surgery on 7 May, you will be contacted by a member of the surgery team as appropriate.

We apologise for this inconvenience and for the short notice; this situation is beyond our control. Thank you for your patience.

Enhanced access service

GP Surgeries from Cheltenham, Bishops Cleeve and Winchcombe, are participating in an Improved Access Service to offer additional weekday evening and weekend Primary Care appointments for patients.

Surgeries included are:

  • Cleevelands Medical Centre – Sapphire Road, GL52 7YU
  • Leckhampton Surgery – 17 Moorend Park Road, GL53 0LA
  • Sixways Clinic – London Road, Charlton Kinds, GL52 6HS
  • Stoke Road Surgery – 4 Stoke Road, Bishops Cleeve, GL52 8RP
  • Winchcombe Medical Centre – Greet Road, Winchcombe, GL54 5GZ

The service offers ‘routine’ and ‘same-day’ appointments that are pre-booked in advance. Appointments are available until 8pm, Monday to Friday, and from 8:30am to 12:30pm on Saturdays. This will allow patients greater access to primary care, particularly for those who would prefer an appointment outside of normal hours.

Appointments are available for all patients registered at the above Surgeries.

Please note these appointments are hosted across the sites on different days. GPs and Nurses will need your consent to access your medical notes if you choose to use the new service.

The service is for booked appointments only and is not available for drop-ins. Please note that there is not normally telephone access to Surgeries after 6:30pm during the week and at weekends.