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Patient notice – Reintroducing Anima

We will be reintroducing Anima on the 17th March, now that the technical issues have been resolved. You are welcome to sign up and or read more information about Anima by clicking on the Anima Tile. However, please DO NOT submit requests before the 17th March as they will not be actioned.

In order to help with the launch of Anima on Monday 17th March, we will have a ‘help kiosk‘ by reception on Monday 10th March (1pm – 3pm) and Thursday 13th March (10am – 12pm). Staff will be able to help you set up an account and answer any questions you may have.

Routine Appointments

As we prepare for Anima on 17/03/25 we are NOT taking any routine bookings for GP appointments. One aim of Anima is to reduce wait times. To achieve this, we must transition with empty clinics from the 17th.

A few book-on-day appointments are released each day at 8am but for the week beginning 10th March EVERY GP appointment will be a book-on-day. We will have capacity each day to consult with as many of you waiting for routine appointments as we can. Call at 08:00 during that week or wait for Anima on 17th March to request routine appointments.

Thank you for your continued patience while we try to improve our services.

Getting to the surgery

Cleevelands Medical Centre

Sapphire Road
Bishops Cleeve
GL52 7YU

Get directions

01242 672669

Buses

The nearest bus stop being at Greenacres – which is a 3 minute walk from the Medical Centre.

Routes are:

Cycling

Covered Bicycle Rack (You need to bring a suitable device to secure your bike).

Coming by car

Patient car park to the rear of the building. Please park within the markings and display a blue badge if you are using one of the disabled bays.

Walking

If you are able why not walk, It is a 15 minute walk to the Centre of Cleeve.

Taxis

Bishops Cleeve Private Hire 01242 678796

CleeveLine Taxis 01242 374224

Refreshments

We do not have drinks facilities at our site. However we are expecting a Coop to open by the end of the year next to us.